Return and Refunds

Return Policy:

  • Cancellation in Case of Damage: In case if you received a damaged or defective product, bring it in the notice of delivery personnel immediately at the time of delivery and report a complaint at customer care number +91-9846798154. The return period is 7 days from the date of delivery. If in the opinion of Antique Home Decor (AHD), the product is broken, it may be returned/replaced, or any other corrective measure may be taken, as deemed appropriate by AHD, to address the issue.
  • Cancellation in case of wrong product: If the product does not comply with the specifications as per your original order, kindly raise the issue immediately & report it to our customer support.
  • For more details, please get in touch with us on our customer care number +91-9846798154 or write to us at [email protected]
  • Products purchased on discount or any offers, cannot be cancelled.

Refund Policy:

No refund shall be made on products once sold. If there is any unforeseen damages/defect of the product during transit, you are eligible for a replacement or repair of the product.


The product comes with a 5-year warranty which covers manufacturing defects, inherent termite and borer issues.

This limited warranty does not apply to:

  • Small cuts, scratches or damage during the cleaning process
  • Damages caused by the incorrect installation/use of a product
  • Cracks during the random displacement
  • The product kept in contact to direct sunlight and water, resulting in the decaying wood
  • With time, solid woods are encountered by minor cracks, called as checks, which are not included in faults and warranty as these checks do not hamper the life of a product.
  • As per the industry standards, unevenness of up to 5 mm can happen because of the difference in surfaces and floor levels. In that case, there will be no warranty.
  • There is no warranty on upholstery/ coverings/ cushion covers.

Product Delivery:

Our support and delivery team will be in coordination with you for a hassle-free product delivery process.

Once the order has reached your nearest delivery centre and you fail to receive the products or in case of a missed delivery, (from a customer)/ an extra visiting charge would be applicable for later delivery.

Delivery charges/rates are fixed by our delivery partners, which is applicable for all our products unless otherwise specified by the AHD.